Summary

Over ten years of experience in information technology, web development, web application development life cycles, systems architecture, systems analysis, business analysis, and project management.
 

 Technical Skills

Software Skills

• Expert at all Microsoft Office products including Word, Excel, PowerPoint, Outlook, Access, Publisher, FrontPage, Visio and Project; also experienced with Adobe products such as Adobe Acrobat, PageMaker, Photoshop, Illustrator; and Macromedia products like RoboHelp, Flash, Dreamweaver and others

• Server Software and Administration: Microsoft Content Management Server, Microsoft SharePoint, Project Web Access, Exchange and Active Directory, IIS and other web servers

Other Technical Skills

• Proficient in: HTML, CSS, XML, ASP, SOAP, SQL, VB, VBA, ADO, JavaScript, C++ and C, Cobol, Pascal

• Familiar with: ASP.net, VB.net, C# and dot Net 2.0 framework including web part technology and web services in an SOA or n-tier architecture and SOAP protocol

• Background has included working within many industries including medical, finance, legal, engineering, scientific, education, corporate, real estate, etc.

 Business Skills

• Experienced with all phases of the SDLC including: conducting analysis of the business process, gathering requirements and translating them into functional specifications; designing architecture and working with graphic designers to develop overall look including producing wireframes and process flow documents for client review; projecting timelines, budgetary estimations and resource allocation for development phase; implementing development, problem-solving and ensuring that regular communications and deadlines are reached on-time, within budget; producing change impact analyses; conducting quality assurance testing; and coordinating final implementation.

• Skilled at accurately understanding client business requirements and managing client relationships

• Experienced with web and application design process including enabling collaboration between designers and developers and team building.

• Managed project implementation consistently on-time by performing scope definition, task assignment, project tracking and review

• Background included working within many industries including medical, finance, legal, engineering, scientific, education, corporate, etc.

• Skilled with friendly and intuitive User Interface design and print and on-line publication standards

• Knowledge and experienced with QA and software testing procedures and documentation including interpreting functional specifications, writing test cases, and tracking issues lists

• Strong writing, communication, and design sense skills

•  Excellent spelling, grammar and writing skills

• Experienced at various forms of documentation for differing audience levels such as authoring for marketing purposes, HR and IT security policies, data retention policies, backup and disaster recovery policies and procedures, systems architecture standards, systems documentation, user guides, technical guides, administration and support guidelines, etc.

• Familiar with the Software Development Life Cycle and various Project Life Cycle Methodology systems from traditional waterfall model to agile or extreme programming styles

• Comfortable and experienced gathering background information and requirements and skilled at various interviewing and informational gathering techniques

• Experience writing and presenting training materials and gathering user feedback

• Highly skilled with friendly and intuitive User Interface design and print and on-line publication standards including training in usability best practices for web, print and application design

 Selected Experience

NREIS, Pittsburgh, PA

Long-term contracting position in the real estate industry managing various IT projects including .NET application development, Clipper software development, Genesys phone system development, Networking systems projects, and business-related projects such as internal auditing and process efficiency projects. Additional duties include establishing a project methodology system and SDLC that will work for this unique agile-style environment, establishing and administrating a SharePoint intranet system with Project Web Access, and statistical and strategic reporting and presentations for the Senior Director of IT and the Executive Steering Committee. This position requires a high-level PM skill set and includes managing an IT staff of approximately 30 resources.
 

Consultant, Web Development and Project Management

11/2004-4/2006

PPG, Pittsburgh, PA

Project-based work with developing sites in Microsoft Content Management Server, SharePoint, and Front Page, and some web applications. Work includes both high and low-level problem solving, hands-on technical work, supervision of supporting staff, and project management tasks. This position involves both project management skills and technical skills including: consulting with clients about best practices for displaying their content, answering questions and fulfilling client requests, planning project phases, estimating requirements; also writing business and technical documentation such as business cases, preliminary estimates, functional specification, and QA documents such as test cases and issue lists for tracking bugs and concerns. Requires strong adherence to corporate standards and methodology, excellent time management and estimation skills, strong client relationship building and communication skills, and advanced risk management and problem-solving skills.
 

ASP Programmer/Analyst

1/2004-5/2004

Northwest Tri-county Intermediate Unit, Edinboro, PA

Designed and developed an ASP-based web application for managing employee vacation requests, including an employee access area, a manager access area and an administration portal. Also included extensive documentation of application logic and data flow design. Project included management of all phases of the SDLC.

(Code examples are available upon request.)
 

Systems Analyst/Office Manager

1/2001-5/2004

Martin J. Decker, D.O., Meadville, PA

Installed, supported and provided staff training for a mission-critical proprietary software and database system; installed new PCs and laptops and maintained existing machines and network (1 WinNT server, 8+ Win98/2000/XP clients). Proposed and implemented DSL and electronic billing system. Provided programming support and report writing. Advised and implemented backup system, security measures such as virus protection, and generally recommended and established whatever technical needs arose for a new, highly electronic medical office. Also served as their technical representative for the HIPPA compliance process.
 

Programmer/Analyst

1995-1999

University at Buffalo, Office of Development, Buffalo, NY

Managed Novell and NT LAN including setting up (5) new NT servers, account administration and hardware upgrades. Supervised and processed technical support requests. Trained and managed staff to install and troubleshoot desktop machines for 200+ users. Managed internship program. Suggested new equipment and software purchases and design specifications, including budgetary requirements. Tested and analyzed proposed software/hardware purchases. Extensive application design work, database creation and script writing for prospect tracking system for Research Department. Some SQL and Crystal Reports programming hitting against Oracle. Designed and maintained Intranet and maintained Internet site.
 

 Additional Consulting Experience

Independent Consultant

5/1992-5/2004

Contracted and Volunteer Work, Meadville, PA – Buffalo, NY – Idaho Falls, ID
Independent Consultant

Servicing small business and personal computer users PC, web development and technology support needs in Pennsylvania, Idaho and Buffalo, New York. Various application design and coding, staff training, technical support, cost projection, etc. Selected recent work in Meadville, PA area included:
1. Associated Foot Health Center -- Computer hardware and software troubleshooting and consulting on data storage solutions, PC and laptop purchases and wireless network implementation.
2. Tattered Corners Used Books -- Computer troubleshooting, implemented backup process, re-designed inventory system and developed a system for selling books on-line.
3. Byham’s Insurance -- 6 PCs and 1 server systems purchase/upgrade, trained staff in Microsoft Office 2000, and designed an application for insurance rate renewals.
4. Forever Broadcasting -- Designed relational database in Microsoft Access with visual basic scripting to handle advertisers’ information and manage sales staff data.
5. Jeron Jewelers -- Designed Inventory, Sales and Customer Management Application.